Public Relations
- PR
One of the earliest definitions of PR was
created by Edward Bernays. According to him, "Public Relations is a
management function which tabulates public attitudes, defines the policies,
procedures and interest of an organization followed by executing a program
of action to earn public understanding and acceptance. "The term Public
Relations was first used by the US President Thomas Jefferson during
his address to Congress in 1807.
Corporations using marketing public relations (MPR) to convey information
about the products they manufacture or services they provide to potential
customers in order to support their direct sales efforts. Typically,
they support sales in the short to long term, establishing and burnishing
the corporation's branding for a strong, ongoing market.
Corporations using public
relations as a vehicle to reach legislators and other politicians, in
seeking favorable tax, regulatory, and other treatment. Moreover, they
may use public relations to portray themselves as enlightened employers,
in support of human-resources recruiting programs.
Non-profit organizations,
including schools and universities, hospitals, and human and social
service agencies: such organizations may make use of public relations
in support of awareness programs, fund-raising programs, staff recruiting,
and to increase patronage of their services.
Politicians aiming to attract votes and/or raise money. When such campaigns
are successful at the ballot box, this helps in promoting and defending
their service in office, with an eye to the next election or, at a career’s
end, to their legacy.
Today "Public Relations
is a set of management, supervisory, and technical functions that foster
an organization's ability to strategically listen to, appreciate, and
respond to those persons whose mutually beneficial relationships with
the organization are necessary if it is to achieve its missions and
values."
Essentially it is a management function that focuses on two-way communication
and fostering of mutually beneficial relationships between an organization
and its publics.
There is a school of public
relations that holds that it is about relationship management. Phillips,
explored this concept in his paper "Towards relationship management:
Public relations at the core of organizational development" paper in
2006 which lists a range of academics and practitioners who support
this view.
Evidence of the practices
used in modern day public relations are scattered through history. One
notable practitioner was Georgiana Cavendish, Duchess of Devonshire
whose efforts on behalf of Charles James Fox in the 18th century included
press relations, lobbying and, with her friends, celebrity campaigning.
A number of American precursors to public relations are found in publicists
who specialized in promoting circuses, theatrical performances, and
other public spectacles.
In the United States, where
public relations has its origins, many early PR practices were developed
in support of the expansive power of the railroads. In fact, many scholars
believe that the first appearance of the term "public relations" appeared
in the 1897 Year Book of Railway Literature.
Later, PR practitioners
were—and are still often—recruited from the ranks of journalism. Some
reporters, concerned with ethics, criticize former colleagues for using
their inside understanding of news media to help clients receive favorable
media coverage.
Despite many journalists'
discomfort with the field of public relations, well-paid PR positions
remain a popular choice for reporters and editors forced into a career
change by the instability and often fewer economic opportunities provided
by the print and electronic media industry.
The First World War also helped stimulate the development of public
relations as a profession. Public relations helps an organization and
its publics adapt mutually to each other.
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